Returns & Refunds Policy
Returns & Exchanges
At Barworkz, we want you to be fully satisfied with your purchase. We supply commercial furniture, fixtures, and décor designed for restaurants, bars, cafés, hotels, and hospitality venues.
Most standard items may be returned within 30 days of delivery, provided they are unused and in their original packaging and condition.
Non-Returnable Items
Certain items are not eligible for return, including:
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Custom-made furniture
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Special-order products
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Built-to-order items
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Items that have been installed or used
These products are manufactured specifically for commercial environments and cannot be restocked.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery so we can assist in resolving the issue.
When reporting damage, please include:
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Your order number
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Photos of the damaged product
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Photos of the packaging
Send this information to:
We will work with the manufacturer and shipping carrier to determine the appropriate resolution.
Return Authorization
All returns must be approved in advance.
Please contact us before returning any product so we can provide return instructions and authorization.
Unauthorized returns may not be accepted.
Refund Processing
Once a returned item is received and inspected, approved refunds will be issued to the original payment method used for the purchase.
Please allow 5–10 business days for refund processing after approval.
Shipping Costs
Original shipping charges are non-refundable, unless the return is the result of:
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shipping damage
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a manufacturing defect
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an order fulfillment error
Return shipping costs may be the responsibility of the customer unless otherwise specified.
Contact Information
If you have questions about a return or refund request, please contact us:
Barworkz
San Diego, California
Email: info@barworkz.bar
